Elevating Clean

The safety of our Guests and Team Members is our top priority, which is why we’ve made investments to implement the most effective, science-backed cleaning technologies and protocols available today.

We’ve made many changes to incorporate redundant layers of cleaning procedures – some you can see,  some are done behind-the-scenes. What hasn’t changed are the breathtaking views atop the Space Needle.

KNOW BEFORE YOU GO

NEW TECHNOLOGIES AND PROCESSES

Stay Home, Stay Healthy

Team Members are instructed to not come to work if they have any symptoms of COVID-19, such as fever or cough, and will complete a health self-evaluation before they start every shift. We also request that any Guests who feel unwell or are experiencing any symptoms of COVID-19 stay home. Please contact us and we will transfer your tickets to another day or refund your purchase.

Masks Provided + Required

All Guests over the age of 2 are required to wear a mask at all times (excluding designated food and beverage areas). All Team Members will be wearing masks and every ticketed Guest will receive a mask upon entry. Personal masks and face coverings are allowed, but all masks must be worn properly, covering your mouth and nose.

For special accommodations, contact us at (206) 905-2100 or guestservice@spaceneedle.com before your visit.

Mind Physical Distance + Keep Your Group Together

Guests will purchase tickets for a specific time, which helps us limit capacity and allow the space for proper physical distancing. We ask that you help us by being mindful of others and keeping your group together to allow everyone space to enjoy the thrilling experience. Look for the blue dots on the ground and signs throughout to help determine proper spacing.

Science-Backed Enhanced Cleaning

All our safety standards are scientifically backed and regularly reviewed. When it comes to disinfecting surfaces, we combine redundant layers of continuous daytime cleaning with a deep clean every night. This includes new products that disinfect 99.99% of germs in as little as 45 seconds and state-of-the-art UV-C light technologies.

Safe Air

Hospitals have used UV-C light for decades to reduce and eliminate viruses and bacteria. At the Space Needle, we use both UV-C and far-UV-C disinfecting equipment to help keep the air inside as clean and safe as possible.

Research shows far-UV-C light can deactivate viruses while being safe for people to be around. This technology is used to clean the air all day while powerful UV-C light works behind the scenes to clean surfaces and the air in the HVAC systems. Plus, our elevators draw 100% fresh air in from outside and our top observation level also features a 360-degree open-air deck.

Use Sanitizer Stations + Wash Hands

Our team will continuously disinfect all areas Guests come in contact with, but you can help. To ensure your own health and safety, and that of others, wash your hands often and use the touchless hand sanitizer stations and sanitizing wipes found throughout the Space Needle.

Touch Less + Card & Digital Payments Only

The Space Needle is now cashless. For anyone without a credit or debit card, free cash-to-card machines are available on-site. There is no cost to get a card, and there are no fees to use the card (which can be used inside and outside of the Space Needle).

We’ve also significantly reduced the number of surfaces Guests will touch. In fact, it’s possible to have an entirely touchless experience during your visit! Purchase tickets online, then self-scan your ticket to enter. Elevator operators will take you to the top in just 41 seconds where breathtaking views await. Download the free Space Needle app and you can receive your complimentary digital photos on your phone.

Buy Tickets Online + Timed Ticketing

For the most seamless experience, purchase tickets online before arriving. Tickets can be scanned on your phone or mobile device and by purchasing for a specific arrival time, you can avoid waiting in line.

Redundant Layers of Clean

We’ve developed a redundant safety approach with "hospital-grade" equipment to deliver as safe an experience as possible for Guests and Team Members. The work doesn’t stop there, though. Our team continually audits the experience to ensure everything is working as it should, while staying informed about new technologies and policies for the most up-to-date procedures possible.

Learn more about these new guidelines, protocols, and equipment aimed at keeping everyone healthy throughout the Space Needle experience:

Safe Disinfectants

Clean, safe surfaces are just one of the layers of our Elevating Clean program. Team Members frequently disinfect touchable surfaces and restrooms all day using the Peroxide Multi Surface Cleaner and Disinfectant from EcoLab. Approved for use by the Environmental Protection Agency (EPA), this product provides more intense cleaning – eliminating viruses in as little as 45 seconds – while being safe for Guests and Team Members.

Every night – and again during the day in the elevators – we employ another layer of surface disinfection. Using the Protexus PX00ES, a battery-powered electrostatic sprayer, a nontoxic cleanser is atomized throughout all spaces. Containing no VOCs, these magnetically-charged particles are drawn to surfaces, including hard-to-reach places, and kill 99.99% of bacteria and viruses.

UV-C and Far-UV-C Light

State-of-the-art UV-C light technologies play an important role in our new cleaning procedures.

UV-C light is powerful. It has been found to effectively kill bacteria, fungi, and viruses, which is why hospitals have used it for many years to disinfect patient rooms, ICUs, and operating rooms. Far-UV-C light is a newer technology. Research shows it can effectively inactivate viruses in the air while remaining safe for people to be around.

These two technologies combine to create redundant layers of clean throughout the Space Needle, including:

  • UV Sanitizing Entry Gate: The Healthe By Lighting Science Cleanse® Portal uses safe, far-UV-C light to reduce viruses and bacteria as Guests arrive to the Space Needle. A full 20-second spin in the portal will deactivate 90% of contaminants on clothing, handbags, and skin.
  • Elevator Lights: Every elevator features Healthe by Lighting Science Cleanse® Downlights, which emit safe, far-UV-C light. This equipment inactivates 90% of pathogens, continuously cleaning the air on the short 41-second elevator ride.
  • Air Handling Systems: New SLX UV-C lamps clean the air with powerful light. Installed in the HVAC systems on the ground level, in the elevators, and two indoor observation levels, the EncapsuLamps™ UV-C light will not reach Guests or Team Members, but constantly destroys bacteria and viruses as the air circulates. UV-C light was recently proven to kill coronavirus, and studies show that UV-C has a 95%+ first path kill of airborne pathogens.
  • Floor-to-Ceiling Cleaning: The Surfacide® Helios® UV Light Disinfecting Systems are portable UV-C machines used overnight and in the elevators when they are not in use. Remote-operated via a tablet for safety, the powerful UV-C light disinfects the air and surfaces in spaces using a laser map. Hospitals also use similar machines to assist with deep-cleaning.

Elevators

The Space Needle’s exterior elevators are different from nearly all elevators in the world. Unlike indoor elevators, ours draw in 100% fresh air from outside. Plus, it’s a short ride to the top (less than a minute!) and they are always operated by Team Members for a touchless experience. With the addition of the far-UV-C and UV-C technologies, a ride in our elevators is as safe as standing next to someone in an outdoor park while wearing a mask.

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